RETURN POLICY

Knowledge Base

I NEED TO CHANGE MY ORDER

Due to the speed of processing we are able to cancel or amend an order in 24 hours. Please send change or cancel order request to Support.

MY ORDER IS LOST OR MISSING

Couriers will frequently stash or leave the shipment with a present party (Such as a property office) to prevent theft. We encourage looking around for the order and if still not located please contact Support for assistance.

I NEED TO TRACK MY ORDER

 You will be getting an email notification with order tracking number and link.

if you cannot see the detail, please send email. Support.

WHAT IS YOUR RETURN&REFUND POLICY?

Product purchased from eryone3d.com is eligible for return within the first 7 days of receipt. To process a return we require authorization, please contact Support with your order details before sending any return.

If return request authorized, we will give you return shipping address, after we receive the returned product, we will check and initiate a full refund or partial refund.

Free return &exchange

If it is a product quality problem, please contact us in time within seven days, we provide free returns and exchanges.

Free return &full refund

If it is a product quality problem, please contact us in time within seven days, we provide free returns and full refund.

WHERE CAN I APPLY MY DISCOUNT CODE?

Our Discount Code field is located below the contact info summary during the final page of cart or checkout.

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