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REFUND POLICY

Contact First

Important knowledge: need any help, you could always get help by sending email to support@eryone.com.

REFUND

1.Refund when orders placed:

 Please contact us quickly to get your refund within 24-36 hours to get your order cancelled.support@eryone.com.

2.Refund when orders shipped:

 When orders shipped,We are not able to refund you when receiving your cancel and refund request

①please contact us first.support@eryone.com

②please do not receive the package,we will ask the carrier to send back package,but the buyer is responsible for return shipping fee and will be deducted from order payment when refund.if you require a return shipping invoice,we will send you.

3.Refund when orders delivered:

Refund &Return wihtout reason for 7 Days.

Product purchased from eryone3d.com is eligible for return within the first 7 days of receipt. to process a return we require authorization, please contact us with your order details before sending any return.

If you send a return without authorization, we will not know of the return and no action will be processed automatically.

2.2.Descriptions:

1.Within seven days from the date of receipt of the goods (calculated from the day after the receipt of the goods), if the goods are in good condition, you can apply for a 7-day return without reason.

2.Integrity standard: The product that can maintain the original quality and function, and the product itself, accessories, and trademark logos are complete, is deemed to be in good condition.

3, If the gift is lost, the refund will be deducted from the cost of the gift.

4.Freight shipping fee for after-sale service:

order fulfilled

goods problems types

shipping fee

processing rules

Within 7 days

Items that qualify for the seven-day Return service without reason,

Buyers apply for a "seven-day return without reason" service

free shipping

The buyer is responsible for the freight on return of the goods

Within 7 days

Non-buyer reasons (such as quality problems, logistics damage, missing parts or product description does not match the website, etc.) request return or replacement

free shipping

The seller(eryone) is responsible for the shipping costs when the goods are returned

15 days (inclusive)

Non - buyer reason (e.g. quality problem) to request replacement

free shipping

The seller(eryone)is responsible for the shipping costs when the goods are returned

15 days (inclusive of the 15th day)

The seller agrees to the buyer's request for a replacement due to the buyer's reasons (e.g. dislike/inappropriate, etc.)

free shipping

The buyer is responsible for the freight on return of the goods

More than 15 days,

the buyer asks return and replace goods that are under warranty

free shipping

The seller is responsible for the shipping costs when the goods are returned

More than 15 days,

If the seller agrees to the buyer's request for return or replacement due to other non-sellers and commodity reasons

free shipping

The buyer is responsible for the freight on return of the goods


I NEED TO CHANGE MY ORDER

Due to the speed of processing we are unable cancel or amend an order in any way once submitted. o please think thoroughly before order or contact us in 24 hours before we process the order.

 

MY ORDER IS LOST OR MISSING

Couriers will frequently stash or leave the shipment with a present party (Such as a property office) to prevent theft. We encourage looking around for the order and if still not located please contact Care for assistance.

PRODUCT REPLACEMENT

We’re happy to assist, please contact us with your order details.

WHY ISN'T MY DISCOUNT/COUPON CODE WORKING?

Our coupons are designed for one-time use, If your coupon code is not working on products not listed above, please contact Care.

WHAT IS YOUR RETURN POLICY?

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