Frequently asked question?
Filament/printers/resin that are not in stock now.
There are several states:
1. In the stage of testing the product, it is uncertain whether it will be sold.
2. Eryone opened a product launch conference internally, but mass production has not yet started
3. It has been mass-produced. It will take about 45 days to arrive on the way to the overseas warehouse.
1.for products that are not determined to be mass-produced because we do not know the demand, we open pre-orders. you can purchase them in advance to let us know whether to produce the product, that is, you decide whether the product will be produced.
2.save 15% on preorder items.preorder code PREORDER
5.When can I cancel my preorder items?
You can cancel any time,but there is corresponding responsibility.
Send us email
7.Responsibilities for cancelling prorder items after preorder ends.1.for products that have not been mass-produced because we do not know the demand, we produce products according to the pre-sale demand. If you cancel the order after the pre-sale ends, you need to bear 50% of the payment, which means we will only refund 50% Payment.
2.for products that are incoming to oversea,you can get full refund.